Personnel / Department Complaint Process

Message from the Chief of Police

The mission of the Cortland Police Department is: "To work in partnership with the citizens of the City of Cortland to ensure a safe and peaceful environment, and to assist in providing and improving the quality of life consistent with the needs of our community."

We take this duty to our citizens seriously, and for that reason, we have adopted internal safeguards to discourage abuses of authority by police employees. Complaints regarding such abuses are vigorously investigated. If you feel that an employee of this department has acted in an abusive or unprofessional manner toward you or others, I encourage you to report that employee to a police supervisor. The information in this brochure is provided to explain our complaint process to you. Our goal is to provide you with quality police service in a spirit of community cooperation. You help all of us when you report incidents that you consider improper police conduct.